With more and more people shopping online for the things that they want and need, online reviews like king kong agency reviews are more powerful than ever.
To that end, RealBusinessSavings.com conducted a survey of 5,500 people in order to figure out where in the US negative reviews are the most common, and how businesses respond to them.
The survey found that, on average, 31% of US shoppers leave online reviews to put up negative reviews if they receive a poor product or service, with Arizonans being the most likely to do so, with a 37% state average. Floridians, meanwhile, are the ones business owners watch out for the most, as 42% of the respondents in the state stated that they regularly drop negative reviews.
Anything sold between a business and a customer can be criticized, especially if the promised standards set for it aren’t met. However, not all bad king kong agency reviews are reliable, as some might be from trolls, or from rival businesses.
23% of business owners stated that they’re afraid of a negative review, with only 36.6% saying that they’re willing to ignore negative reviews, but a lot of them do investigate the situation that led to a negative review in the first place.
Only about 21% take negative reviews personally, suggesting that business is for the thick skinned, but 23% admitted to thinking that some negative reviews are from rival businesses. For the figures that can be improved, only 24% of the respondents admitted to taking the time to respond to reviews, both positive and negative ones.